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Beskrivning

Tjänsten hanterar uppdateringar av händelser på ett ärende i POB.

Livscykelstatus

Under utvecklingProduktion

Lösningsbeskrivning

Gliffy
https://sundsvall.atlassian.net/wiki
imageAttachmentIdatt969605127
baseUrlhttps://sundsvall.atlassian.net/wiki
macroId82081a10-7273-436e-97b4-359f843c9ec1baseUrl
displayNameSupportCenter_lösningsbeskr
nameSupportCenter_lösningsbeskr
diagramAttachmentIdatt969637889
containerId963772425
pagePin3
timestamp1648019627680

Hantering av personuppgifter

Inga personuppgifter hanteras i denna tjänst.

API specifikation

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titleAPI-nyckel för sandbox-miljö. Klicka på "Authorize" nedan och ange denna nyckel för att testa API:et.

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openapi: 3.0.1 info: title: api-supportcenter contact: {} license: name: MIT License url: 'https://opensource.org/licenses/MIT' version: '1.0' servers: - url: /1.0 tags: - name: Configuration description: Configuration operations - name: Cases description: Case operations paths: '/cases/{caseId}': patch: tags: - Cases summary: Update existing case operationId: updateCase parameters: - name: pobKey in: header description: The POB API-key required: true style: simple explode: false schema: type: string - name: caseId in: path description: The Case-ID required: true style: simple explode: false schema: type: string example: 81471222 requestBody: content: application/json: schema: $ref: '#/components/schemas/UpdateCaseRequest' required: true responses: '204': description: Successful Operation '400': description: Bad Request content: application/problem+json: schema: oneOf: - $ref: '#/components/schemas/Problem' - $ref: '#/components/schemas/ConstraintViolationProblem' '401': description: Unauthorized content: application/problem+json: schema: $ref: '#/components/schemas/Problem' '404': description: Not Found content: application/problem+json: schema: $ref: '#/components/schemas/Problem' '500': description: Internal Server Error content: application/problem+json: schema: $ref: '#/components/schemas/Problem' security: - default: [] x-auth-type: Application & Application User x-throttling-tier: Unlimited x-wso2-application-security: security-types: - oauth2 - api_key optional: false /configuration/closureCodes: get: tags: - Configuration summary: Return all available closureCodes operationId: getClosureCodeList parameters: - name: pobKey in: header description: The POB API-key required: true style: simple explode: false schema: type: string responses: '200': description: Successful operation content: application/json: schema: type: array items: type: string application/problem+json: schema: type: array items: type: string '400': description: Bad request content: application/json: schema: oneOf: - $ref: '#/components/schemas/Problem' - $ref: '#/components/schemas/ConstraintViolationProblem' application/problem+json: schema: oneOf: - $ref: '#/components/schemas/Problem' - $ref: '#/components/schemas/ConstraintViolationProblem' '401': description: Unauthorized content: application/json: schema: $ref: '#/components/schemas/Problem' application/problem+json: schema: $ref: '#/components/schemas/Problem' '500': description: Internal Server error content: application/json: schema: $ref: '#/components/schemas/Problem' application/problem+json: schema: $ref: '#/components/schemasProblem' security: - default: [] x-auth-type: Application & Application User x-throttling-tier: Unlimited x-wso2-application-security: security-types: - oauth2 - _key optional: false /configuration/caseCategories: get: tags: Configuration summary: Return all available caseCategories operationId: getCaseCategoryList parameters: - name: pobKey in: header description: The POB API-key required: true style: simple explode: false schema: type: string responses: '200': description: Successful operation content: application/json: schema: type: array items: type: string application/problem+json: schema: type: array items: type: string '400': description: Bad request content: application/json: schema: oneOf: - $ref: '#/components/schemas/Problem' - $ref: '#/components/schemas/ConstraintViolationProblem' application/problem+json: schema: oneOf: - $ref: '#/components/schemas/Problem' - $ref: '#/components/schemas/ConstraintViolationProblem' '401': description: Unauthorized content: application/json: schema: $ref: '#/components/schemas/Problem' application/problem+json: schema: $ref: '#/components/schemas/Problem' '500': description: Internal Server error content: application/json: schema: $ref: '#/components/schemas/Problem' application/problem+json: schema: $ref: '#/components/schemas/Problem' security: - default: [] x-auth-type: Application & Application User x-throttling-tier: Unlimited x-wso2-application-security: security-types: - oauth2 - api_key optional: false /api-: get: tags: - API summary: OpenAPI operationId: getApiDocs responses: '200': description: OK content: application/yaml: schema: type: string security: - ApiKeyAuth: [] components: schemas: CaseStatus: type: string description: CaseStatus model enum: - Opened - In Process - Solved - Closed Note: required: - text - type type: object properties: type: $ref: '#/components/schemas/NoteType' text: type: string description: Note text example: This is a note description: Note model NoteType: type: string description: NoteType model enum: - PROBLEM - SOLUTION - WORKNOTE UpdateCaseRequest: type: object properties: note: $ref: '#/components/schemas/Note' externalCaseId: type: string description: External case-ID example: INC232323 caseStatus: $ref: '#/components/schemas/CaseStatus' caseCategory: type: string description: Case category example: IT Användarhantering closureCode: type: string description: Closure code example: IT Byte/uppgradering av hårdvara responsibleGroup: type: string description: Responsible group example: First Line IT description: UpdateCaseRequest model Problem: type: object properties: instance: type: string format: uri type: type: string format: uri parameters: type: object additionalProperties: type: object status: $ref: '#/components/schemas/StatusType' title: type: string detail: type: string StatusType: type: object properties: statusCode: type: integer format: int32 reasonPhrase: type: string ConstraintViolationProblem: type: object properties: cause: $ref: '#/components/schemas/ThrowableProblem' stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string type: type: string format: uri status: $ref: '#/components/schemas/StatusType' violations: type: array items: $ref: '#/components/schemas/Violation' title: type: string message: type: string instance: type: string format: uri parameters: type: object additionalProperties: type: object detail: type: string suppressed: type: array items: type: object properties: cause: type: object properties: stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string message: type: string localizedMessage: type: string stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string message: type: string localizedMessage: type: string localizedMessage: type: string ThrowableProblem: type: object properties: cause: $ref: '#/components/schemas/ThrowableProblem' stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string message: type: string instance: type: string format: uri type: type: string format: uri parameters: type: object additionalProperties: type: object status: $ref: '#/components/schemas/StatusType' title: type: string detail: type: string suppressed: type: array items: type: object properties: cause: type: object properties: stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string message: type: string localizedMessage: type: string stackTrace: type: array items: type: object properties: classLoaderName: type: string moduleName: type: string moduleVersion: type: string methodName: type: string fileName: type: string lineNumber: type: integer format: int32 nativeMethod: type: boolean className: type: string message: type: string localizedMessage: type: string localizedMessage: type: string Violation: type: object properties: field: type: string message: type: string securitySchemes: ApiKeyAuth: type: apiKey in: header name: apikey
Swagger ui
Open api
showCommonExtensionstrue
deepLinkingtrue
supportedSubmitMethodsnone
locationurl
showExtensionstrue
urlhttps://api-test.sundsvall.se/supportcenter
/
api
-
docs

Säkerhetsklassning
Säkerhetsklass 1
Autentiseringsmetod: Oauth2
(Ref: Säkerhetsklassning av APIer )
API-ägare
N/A
Teknisk ägare
https://sundsvall.atlassian.net/wiki/spaces/API 
Team Unmasked
teamunmasked@sundsvall.se
Källkod
<Länk till källkoden på GIThub (om det finns)>
FAQ
N/A
Länkar
Källkod
https://github.com/Sundsvallskommun/api-service-supportcenter
FAQ